At Zayna Embroidery, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment details

  • Account Information: Username and password when you create an account

  • Order Details: Products purchased, order history, and transaction information

  • Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Send order confirmations, updates, and promotional messages (only with your consent)

  • Improve our website, services, and product offerings

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Trusted service providers (for payment processing, shipping, and marketing)

  • Legal authorities, if required by law

All third parties are obligated to protect your data and use it only as instructed by us.

4. Data Security

We use industry-standard security measures to protect your information:

  • SSL encryption to secure data during transmission

  • Restricted access to your information

  • Routine monitoring and security updates

While we strive to protect your information, no method is 100% secure.

5. Your Rights

You may:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your data

  • Unsubscribe from our marketing communications anytime

To make a request, email us at zaynaembroidery@gmail.com.

6. Cookies

We use cookies to improve your experience and analyze website traffic. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn we have done so, we will delete the data promptly.

9. Policy Updates

We may update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns, please contact us:

Email: zaynaembroidery@gmail.com